The training of end users is the project activity that involves the most people. It is important to review the need for training, possible trainers and training facilities at the beginning of the project. This information is compiled into a training plan that is used to control the training phase of the implementation.

Because IFCA SoftwareTM is Browser based; users with experience with Windows and Internet Explorer can be up skilled in a very short timeframe.

Your key users perform the end-user training. End users are thereby trained in how to use the software to support your business processes. The training provides the answers to why this process change has been carried out and how your users are expected to perform their work in IFCA SoftwareTM.

The following is a list of project activities that will be carried out which is also inclusive in the scope of the work.

Project Organisation
Project Team Briefing
Provide Standard Implementation Checklist
Provide Standard Training & Implementation Work Plan

Business Process Review
Identify current business process flow
Identify business information requirements
Conduct requirements study with key users
Provide GAPS document

Application Software Installation
Install application software to Server & Client Computers
Install Database in Server Computer
Perform Network Test (Server, Clients, Printer, others)

System Software Installation
Install system software to Server & Client Computers
Perform Network Test (Server, Clients, Printer, others)

Management Briefing
Organise Management Briefing Session
Conduct Management Briefing Session

User Training
Organise User Training
Provide Standard Training Schedule & Materials
Conduct User Training
Conduct Test & Exercises
Issue Certification

Setup Master Files & System Parameters
Provide data samples
Provide advice on Code Structure & Design
Provide advice on User Access Security
Provide supervision on Master Files setup

Implementation Services
Consultation advice for module implementation
Standby for system live-run

Project Sign-off
Ensure scope of work is completed according to plan
Settle all outstanding fees